Privacy Policy

Albany Mobile Caravan Services is committed to ensuring that your privacy is protected and takes protection of your data seriously. Please read the following Privacy Policy to understand how we collect, use and protect the information that you provide to it. By providing us with your personal data, you consent to the collection, use and transfer of your personal data under the terms of this Privacy Policy.

This policy, together with our Terms of Use and Cookie policy sets out the basis on which any personal data Albany Mobile Caravan Services collects from you, or that will be processed by us.

Information that we collect from you

When you visit our website or enter your details on our website, you may be asked to provide certain information about yourself including your name and contact details. This data is stored securely with encrypted password protection and is not, under any circumstances, sold to or shared with third parties.

Albany Mobile Caravan Services may also collect information about your usage of our website as well as information about you from emails or letters you send to it.

Use of your information

Albany Mobile Caravan Services gathers this information to allow it to process your enquiries. The relevant information is then used by us to communicate with you on any matter relating to your enquiry. We may also use and analyse the information we collect so that we can administer, support, improve and develop our organisation.

We may ask you for information when you report a problem with our website in order to verify your identity. In particular, we may use your information to contact you about important changes or developments to our website or our organisation.

Further, where you have consented by any means, we might also use your information to let you know about other operations which may be of interest to you and we may contact you by post, telephone or fax, as well as by email.

If you change your mind about being contacted in the future, please let us know by sending an email to contact@albanycaravans.co.uk.

Changes

Any changes to this Privacy Policy in the future will be posted on our website and, where appropriate, through email notification.

Contact

All comments, queries and requests relating to the use of your information are welcomed and should be addressed to the Information Officer. If you have any complaints about how your data is used by Albany Mobile Caravan Services, please contact us and we will respond within 28 days.

If you feel your complaint has not been addressed in a satisfactory matter, you may contact the ICO who regulate data use and protection in the UK.